The Course takes your privacy seriously. We will collect e-mail addresses, which will be held securely and be used for administration or promotions. You may opt out from receipt of promotions.
We will ask you for name, e-mail address, postal address and other information.
How do we use this information?
We use the information to communicate with you, promote our courses and give you a more pleasant web viewing experience.
If you are an online purchaser, the information is used to verify you are a customer and deliver our services to you.
All information is managed and secured in accordance with the General Data Protection Regulation and current e-mail marketing regulations.
When would we share information?
We do not sell or share your personal information with others.
Anti Spam Policy
Our web site does not use any form of intrusive monitoring, whether with persistent cookies or web bugs. However, cookies may be used for other purposes – principally to enhance your use of the website. Although care is taken to check and test material at all stages of production The Course cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website, howsoever caused.
From time to time we may connect to other websites
Connected websites that can be accessed via links from our website are subject to separate terms and conditions. You must therefore read those terms and conditions carefully before using the connected sites. Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. The Course makes no representations as to the security, quality or propriety of any website which may be accessed through our website and accepts no liability for the content of for any loss or damage caused or alleged to have been caused by the use of or reliance on information contained in such websites or goods or services purchased from them. If you decide to access any of the third party websites linked to our website, you do so entirely at your own risk.
While The Course endeavours to ensure that this Website is normally available 24 hours a day, The Course will not be liable if for any reason our website is unavailable at any time or for any period. Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond The Course’s control.
Fair Processing Notice
This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.
The Course takes the issue of security and data protection very seriously and strictly adheres to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number ZA341400 and we are the data controller of any personal data that you provide to us.
Our Data Protection Officer is Mary Bromley, firstname.lastname@example.org
105 William Court, 6 Hall Road, London NW8 9PB
Any questions relating to this notice and our privacy practices should be sent to 105 William Court, 6 Hall Road, London NW8 9PB / email@example.com
How we collect information from you and what information is collected
- From your application for information, bookings for courses/guided walks/museum visits/study tours
- We collect the following information about you:
- Name, e-mail address, telephone number, address, marital status, nationality, next of kin, the name of friends/relatives that you give us for emergency contacts (if applicable)
- Deposits, fees and payment method (we do not store any credit card/bank details)
Why we need this information about you and how it will be used
We need your information and will use your information:
- to undertake and perform our obligations and duties to you in accordance with the terms of our contract with you;
- to enable us to supply you with the services and information which you have requested;
- to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
- to contact you in order to send you details of any changes to our or supplies which may affect you;
- for all other purposes consistent with the proper performance of our operations and business.
Sharing of Your Information
The information you provide to us will be treated by us as confidential / and will be processed only by any third party, acting on our behalf, within the UK/EEA* We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:
- We enter into a joint venture with or merged with a business entity, your information may be disclosed to our new business partners or owners;
- If you are unable to make payments for our services, your information may be disclosed to any relevant party assisting in the recovery of this debt or the tracing of you
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Transfers outside the UK and Europe
Your information will only be stored within the UK and EEA. We may transfer your information outside the UK and/or EEA if you are resident outside these areas.
Where information is transferred outside the UK or EEA, we ensure that there are adequate safeguards in place to protect your information in accordance with this notice
When you give us information we take steps to make sure that your personal information is kept secure and safe. It is protected by passwords and secure in our offices.
How long we will keep your information
We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law or as set out in any relevant contract we have with you.
In providing any information to us, you give us explicit consent to store this data in a safe and secure manner. This will continue until:
- You explicitly notify us to delete your stored data
- We no longer need to hold your data for our business purposes.
Our full retention schedule is available at our office, 105 William Court, 6 Hall Road, London NW8 9PB
You have the right at any time to:
- ask for a copy of the information about you held by us in our records;
- require us to correct any inaccuracies in your information;
- make a request to us to delete what personal data of yours we hold;
- object to receiving any marketing communications from us.
If you would like to exercise any of your rights above please contact us at firstname.lastname@example.org or in writing to The Course, 105 William Court, 6 Hall Road, London NW8 9PB.
Should you wish to complain about the use of your information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. The Information Commissioner’s contact details are noted below:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0131 244 9001
Information Commissioner’s Office
2nd floor, Churchill House
Churchill way, Cardiff, CF10 2HH
Telephone: 029 2067 8400
Information Commissioner’s Office
3rd Floor, 14 Cromac Place
Belfast, BT7 2JB
Telephone: 028 9027 8757
The accuracy of your information is important to us – please help me us keep our records updated by informing us of any changes to your email address and other contact details.